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Ways SMEs can build agility and resilience in post pandemic world

The pandemic has brought disruptions and economic uncertainties that exacerbated challenges that SMEs face when it comes to digital transformation. How difficult has that been? SMEs from this region share with iTNews Asia their experience from the ground.

Dec 9 2021 8:40AM

The workplace that we know is changed. What now?

The pandemic has forced us to rethink the traditional workplace. As the world inches towards an endemic and organisations recover, one thing is clear – hybrid work environments are here to stay.

Dec 8 2021 8:11AM

How can we deliver the ‘human touch’ in today’s digitalised customer service?

Consumers now are more mindful of their purchases and demand informative replies, quick response time and problem resolution. Organisations lacking in these areas risk losing current and potential customers.

Dec 1 2021 7:05AM

Can smart addressing solve existing digital identity woes?

With physical addresses forming an implicit part of a person’s identity, unaddressed citizens may find themselves without access to digital and essential services. How can smart addressing help?

Nov 30 2021 9:01PM

Online shopping gaining pace in Southeast Asia as retailers go digital

To survive or stay relevant, retail businesses in the region must transform and leverage new digital technologies to connect with consumers.

Nov 28 2021 11:11PM

Accenture and Microsoft partner to support 33 startups and Social Enterprises

The collaboration provides startups in the region with access to emerging technology, expertise and innovation capabilities.

Nov 22 2021 12:05PM

Gojek moved to cloud-based payroll as it scaled up in SE Asia

Underwent HR transformation.

Nov 18 2021 3:16PM

How modern app development platforms support digital transformation

Digital transformation has been top of mind for organisations since the start of the pandemic – but are they aware of the role that app development platforms play in meeting their transformation goals?

Nov 16 2021 5:14PM

Southeast Asia’s economies are moving into the ‘digital decade’

Eighty per cent of the population in Southeast Asia is now using the internet, a trend led by the pandemic.

Nov 16 2021 1:51PM

SingHealth partners SGInnovate to boost Deep Tech adoption and innovations in healthcare

The collaboration seeks to scale up health science innovations focusing on AI.

Nov 14 2021 8:07PM

Cisco and NUS launch Corporate Laboratory to boost local digital economy

Established with an investment of S$54 million over five years, the Cisco-NUS laboratory is supported by National Research Foundation, Singapore.

Nov 10 2021 7:07PM

HKBN JOS Singapore partners with Switch to create flexible work solutions

The workplace-as-a-service offerings provides access to more than 6,300 desks, meeting rooms, and private offices across 60 locations in Singapore.

Nov 9 2021 3:09PM

Digital Technologies will boost several industries in Vietnam – from manufacturing to education

From a demographic perspective, 70% of the country’s population is under 35. This large segment will be a key driver of digital adoption in the years to come.

Nov 4 2021 9:21PM

Commercial UAVS can halve carbon footprint of urban freight transport

UAVs have the potential to benefit both APAC businesses and non-commercial entities.

Nov 1 2021 11:24PM

Indonesia aims to narrow Digital Literacy Gap across Bali

The initiative aims to provide Bali’s 3.4 million Internet users with the skills to increase productivity, add value to businesses and improve economic welfare.

Oct 27 2021 8:12AM

Thailand’s postal services test drones to deliver medicines

The new services enable difficult-to-reach locations, such as flood prone areas, to continue to receive essential items.

Oct 27 2021 8:11AM

Hospitals now getting deeper into tech with more digital devices deployed

Compared to when technology investments prioritised individual tasks and workflows, hospitals are now moving towards an integrated approach for better workforce communication and transparency.

Oct 20 2021 8:07AM

Bringing the iconic Robinsons brand online

Transitioning to an e-commerce model meant reshaping the customer experience to set Robinsons apart – through a better online experience, enhanced brand offerings, as well as improved customer service.

Oct 18 2021 8:03AM

Singapore Airlines drives friction out of the customer experience

Improves experiences for customers and operational staff.

Sep 27 2021 3:40PM

Atos boosting India headcount by another 15,000 employees

The French IT company cites a boom in cyber security demand across several sectors, including public sector and defence, for the rapid surge in hiring.

Sep 22 2021 8:05AM