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Half of firms that cut customer service staff due to AI will rehire by 2027
AI-as-a-Service emerges as a new operating model for enterprises
Why Singapore’s recent telco breach demands a strategic rethink
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Digital Transformation
Digital Transformation
Ninja Van scales up using Google Cloud
Partnership helps startup to ramp up.
Feb 25 2022 6:20AM
Vietnam looks to tighten data protection laws
Move part of its digital roadmap.
Feb 22 2022 9:30AM
Bharti Airtel CTO says 5G business case still not clear
But better infrastructure will pay off in the long run.
Feb 21 2022 10:30AM
Singapore Airlines Cargo taps into digital air freight marketplace
Gains access to new customers and demand data.
Feb 18 2022 12:27PM
South Korea, EU meeting discusses tech cooperation
ICT among joint focus areas.
Feb 17 2022 4:42PM
Jaguar Land Rover ties up with Nvidia to develop autonomous vehicles
Partnership covers all smart vehicles from 2025.
Feb 17 2022 12:11PM
Will the metaverse be the next big thing for businesses and cyber criminals?
While physical space does not exist in the metaverse, real security risks do. We need to address them.
Dec 16 2021 12:55PM
Ways SMEs can build agility and resilience in post pandemic world
The pandemic has brought disruptions and economic uncertainties that exacerbated challenges that SMEs face when it comes to digital transformation. How difficult has that been? SMEs from this region share with iTNews Asia their experience from the ground.
Dec 9 2021 8:40AM
The workplace that we know is changed. What now?
The pandemic has forced us to rethink the traditional workplace. As the world inches towards an endemic and organisations recover, one thing is clear – hybrid work environments are here to stay.
Dec 8 2021 8:11AM
How can we deliver the ‘human touch’ in today’s digitalised customer service?
Consumers now are more mindful of their purchases and demand informative replies, quick response time and problem resolution. Organisations lacking in these areas risk losing current and potential customers.
Dec 1 2021 7:05AM
Can smart addressing solve existing digital identity woes?
With physical addresses forming an implicit part of a person’s identity, unaddressed citizens may find themselves without access to digital and essential services. How can smart addressing help?
Nov 30 2021 9:01PM
Online shopping gaining pace in Southeast Asia as retailers go digital
To survive or stay relevant, retail businesses in the region must transform and leverage new digital technologies to connect with consumers.
Nov 28 2021 11:11PM
Accenture and Microsoft partner to support 33 startups and Social Enterprises
The collaboration provides startups in the region with access to emerging technology, expertise and innovation capabilities.
Nov 22 2021 12:05PM
Gojek moved to cloud-based payroll as it scaled up in SE Asia
Underwent HR transformation.
Nov 18 2021 3:16PM
How modern app development platforms support digital transformation
Digital transformation has been top of mind for organisations since the start of the pandemic – but are they aware of the role that app development platforms play in meeting their transformation goals?
Nov 16 2021 5:14PM
Southeast Asia’s economies are moving into the ‘digital decade’
Eighty per cent of the population in Southeast Asia is now using the internet, a trend led by the pandemic.
Nov 16 2021 1:51PM
SingHealth partners SGInnovate to boost Deep Tech adoption and innovations in healthcare
The collaboration seeks to scale up health science innovations focusing on AI.
Nov 14 2021 8:07PM
Cisco and NUS launch Corporate Laboratory to boost local digital economy
Established with an investment of S$54 million over five years, the Cisco-NUS laboratory is supported by National Research Foundation, Singapore.
Nov 10 2021 7:07PM
HKBN JOS Singapore partners with Switch to create flexible work solutions
The workplace-as-a-service offerings provides access to more than 6,300 desks, meeting rooms, and private offices across 60 locations in Singapore.
Nov 9 2021 3:09PM
Digital Technologies will boost several industries in Vietnam – from manufacturing to education
From a demographic perspective, 70% of the country’s population is under 35. This large segment will be a key driver of digital adoption in the years to come.
Nov 4 2021 9:21PM
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