iCHEF, a point of sales (POS) system and end-to-end F&B consultancy service has teamed up with GrabFood and Xero to allow F&B operators to benefit from a seamless and streamlined end-to-end process from order to delivery, all from a single screen.
Up to 600 F&B owners in Singapore and Malaysia are currently using iCHEF’s offerings that gives them an operational boost to keep up with the increased consumer demand during this post-pandemic and delivery-driven era.
The integration of GrabFood into iCHEF’s POS system enables all customers to connect their GrabFood merchant account with iCHEF, giving real-time updates of menu changes and item availability synced on one screen.
Now that there is only one menu to manage, GrabFood orders can now be sent directly to restaurant kitchens, cutting the time taken for each delivery order to reach the kitchen.
Apart from minimising the time taken for the staff, errors from manually inputting each order are reduced as well, allowing restaurants to offer a faster and better delivery experience for their customers.
Separately, the inclusion of Xero’s App Marketplace provides the back office automation for F&B businesses. The automatic integration of financial data from the POS system into Xero allows faster bank reconciliation experiences, including management of labour costs associated with using different third-party delivery service and consumer payment methods.
“Integrating with platforms like GrabFood and Xero expands the iCHEF’s ecosystem and shows our commitment to create the best restaurant management experience for F&B businesses across the region,” said Jay Teo, International Director of iCHEF Singapore.