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Thailand’s Roojai unifies operations, nearly doubles sales per agent

Taps Salesforce solutions to enhance customer experience.

Jun 20 2025 1:11PM

Smart Communications unifies digital storefront for over 50M subscribers

Taps Salesforce’s cloud and AI solutions to enhance customer experience.

Jun 13 2025 1:50PM

Indonesia’s Lion Parcel personalises customer service with generative AI

Improves service response times.

Jul 12 2024 11:45AM

Thailand's EVme boosts customer experience through cloud migration

Facilitates monitoring customer interactions.

Feb 5 2024 9:07AM

Converge to build AI powered contact centre in Philippines

To improve customer support.

Dec 11 2023 9:11AM

Salesforce cloud outage caused by security change

Goes public with post-mortem.

Sep 27 2023 12:23PM

PAL working with Salesforce to enhance customer flying experience

And improve internal processes.

Sep 25 2023 9:18AM

Salesforce email compromised for phishing attacks

Now patched against "Phishforce".

Aug 3 2023 2:39PM

Temasek-backed ShopBack streamlines sales processes

Across 10 markets using Salesforce.

Jul 24 2023 9:51AM

Salesforce to raise prices of some cloud products

From August.

Jul 12 2023 11:43AM

Singapore Institute of Technology taps Oracle and Salesforce for applied learning

To support efforts in the University’s Living Labs.

May 29 2023 10:15AM

Salesforce avoids proxy fight with Elliott

Peace after profit boost.

Mar 28 2023 11:59AM

Air India taps Salesforce to enhance customer service

Part of the airline’s Vihaan.AI strategy to adopt new technology.

Mar 22 2023 11:46AM

Salesforce to add ChatGPT to Slack

Working with OpenAI on 'EinsteinGPT'.

Mar 8 2023 11:49AM

Pepe Jeans India works with partners to digitally transform

Its business processes and customer interactions.

Mar 8 2023 12:05AM

Philippines’ Sonak Group builds unified retail ecosystem

Using Mulesoft as a trusted technology partner.

Mar 7 2023 5:49PM

Indian adhesives maker Pidilite selects Salesforce CRM

To streamline and automate processes across all global offices.

Feb 20 2023 9:00AM

Bajaj Finance automates lending processes with Salesforce

Reduces loan processing time by 25 percent.

Jan 25 2023 9:18AM

Microsoft seeks to settle EU antitrust concerns over Teams

Business practices under scrutiny.

Dec 13 2022 3:10PM

EU antitrust regulators ramp up Microsoft scrutiny, probe likely

Based on complaint by Salesforce.com.

Nov 25 2022 12:15PM