Philippines financial institution, SB Finance, a subsidiary of Security Bank, is working on network modernization to enhance customer interactions, streamline operations, and strengthen data security.
The infrastructure will enable the team to provide personalised financial services to customers, including logistics partners, BPO employees, SMEs, and individual borrowers.
It has partnered with PLDT Enterprise.
PLDT Enterprise is equipping SB Finance with solutions, including Managed Network Services, Managed SD-WAN, iGate Premium, Metro Ethernet Connectivity, SIP Trunks, and Cloud Telephony.
These technologies will enhance customer interactions and help SB Finance expand across the country.
SB Finance’s president and CEO, Abbie Dans-Casanova, said partnering with PLDT Enterprise strengthens infrastructure, ensuring customers enjoy fast and reliable financial solutions.
The new digital infrastructure will allow SB Finance to support customers and provide reliable loan services.
PLDT Enterprise’s first VP and head of product management and global capacity strategy, Nico Alcoseba, said, "With our voice and data solutions, as well as our managed services, we are ensuring that SB Finance has the right foundation to scale efficiently, improve customer engagement, and drive financial inclusion across the Philippines."