HSBC Singapore taps intelligent automation executive

HSBC Singapore taps intelligent automation executive
HSBC Singapore

As its new chief operating officer.

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HSBC Singapore has appointed Tancy Tan as its chief operating officer (COO) effective from Feb 21.

Tan joins HSBC from JP Morgan Chase, where she was the global head for its centre of excellence for intelligent automation, asset and wealth management.

In her former role, she led the integration of artificial intelligence (AI) and analytics into business operations.

She has previously held global leadership roles, within Singapore and abroad, delivering product rollouts, client management, building client platforms and post-merger integrations, and developing digitisation strategies to help drive customer revenue and achieve operational efficiencies.

She held several executive roles at JP Morgan and before that, she was an analyst at Accenture.

“Tancy’s digital development and wider international experience – coupled with her client-facing background – will be crucial for Singapore as we continue to build our online platforms across our wealth and wholesale businesses," HSBC Singapore CEO Kee Joo Wong said.

Tan will report to Wong on an entity level and to David Grimme, chief operating officer, HSBC Asia-Pacific, on a functional basis.

HSBC Singapore has announced ambitious growth plans over the medium term.

It aims to double the total wealth balances of its wealth and personal banking business in the next five years.

HSBC Singapore has made extensive investments in the past year including its acquisition of AXA Singapore, the widening of its asset management solutions and expertise, and enhanced digital and mobile capabilities for its wealth and wholesale customers.

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