China Airlines (CI), Taiwan's flagship carrier, has selected Indian software-as-a-service (SaaS) solutions provider IBS Software for its new cargo management system.
Established in 1959, the CI Group operates a fleet of 112 aircraft.
CI will be using IBS Software’s digital platform – iCargo solution, to facilitate cargo digitisation to maximise the synergies across different entities and transform its cargo business globally, the airlines said in a statement.
China Airlines will transition from its existing cargo system to a new single platform which includes sales, import and export operations, air mail handling and revenue accounting capabilities.
It provides optimally automated digital technology for maximum efficiency and opportunities for sales management, the company said.
China Airlines’ Senior Vice President of Cargo, Eddy Liu, added that the “evolutional change” in digital sales and operations since Covid-19 necessitated the need to go for a SaaS solution.
The company expects to build up a strong partnership with IBS Software and to realise faster time-to-market for products and services without compromising compliance with data integrity, he added.
IBS Software’s SVP and Region Head APAC and Middle East, Gautam Shekar, said the agreement aligns with IBS Software’s long-term strategy to further expand its presence in the APAC market and help local customers modernise and add value to their cargo proposition.