gartner:

Half of firms that cut customer service staff due to AI will rehire by 2027

Half of firms that cut customer service staff due to AI will rehire by 2027

Most layoffs stem from economic headwinds rather than AI adoption.
Feb 25 2026 7:04PM
Agentic AI demand surpasses supply, Gartner warns of market correction

Agentic AI demand surpasses supply, Gartner warns of market correction

However, this is unlikely to lead to any crisis or impact long-term investments.
Oct 17 2025 1:10PM
Is AI an impediment or a catalyst for sustainability?

Is AI an impediment or a catalyst for sustainability?

AI and sustainability must evolve together for companies to stay relevant and lead. Are we there yet?
Jun 30 2025 12:21PM
Surge in cloud adoption will create challenges we need to navigate

Surge in cloud adoption will create challenges we need to navigate

The IT infrastructure must be optimised to enable AI to scale.
May 28 2025 12:08PM
Has AI made businesses more susceptible to cyber attacks?

Has AI made businesses more susceptible to cyber attacks?

Cyber resilience challenges are becoming more acute as AI develops. What can we do to counter emerging AI threats? We speak to the industry to find out more.
Jul 24 2024 12:17PM