Singapore Cruise Centre is using real-time data and modern infrastructure to connect its maritime ecosystem, improve passenger processing and prepare for AI-driven operations. In this episode, Lee Siew Kit, VP of Technology & IT at Singapore Cruise Centre and Sumeet Puri, Chief Technology Solutions Officer at Solace, discuss how organisations can build the data backbone needed to turn AI ambitions into measurable operational outcomes.
The scale of the transformation is reflected at the new Singapore Cruise Centre at HarbourFront, which has processed more than 720,000 travellers since full operations began on July 15, with automated systems designed to handle up to 18,000 departing travellers a day during peak periods.
The cruise centre is now exploring AI to predict crowding, optimise resources and support decision-making, with data governance emerging as a key priority.
Key takeaways:
• How do you turn fragmented data into real-time operational intelligence?
• What does it take to move from AI pilots to practical use cases?
• How can data sharing deliver measurable business outcomes?
• Why should AI transformation start with the data backbone?
Listen to the full podcast for expert insights on Singapore Cruise Centre’s digital transformation, real-time data strategy, AI adoption and the business value of connected operations.
