Raymond Tan

Raymond Tan is a seasoned veteran in the technology, media, entertainment, broadcast and travel industries, covering enterprises, telco, government, SMEs and start-ups.

Recent articles by Raymond Tan

How is Zoom preparing for the hybrid work future?

How is Zoom preparing for the hybrid work future?

Buoyed by the success of video collaboration during the pandemic, Zoom is now repositioning as an end-to-end platform provider and moving on to the next stage of growth.
Dec 8 2021 8:15AM
The workplace that we know is changed. What now?

The workplace that we know is changed. What now?

The pandemic has forced us to rethink the traditional workplace. As the world inches towards an endemic and organisations recover, one thing is clear – hybrid work environments are here to stay.
Dec 8 2021 8:11AM
Lessons to getting your employee engagement and customer experience right

Lessons to getting your employee engagement and customer experience right

Companies often don’t get a complete view of the data and signals that come in and make the wrong decisions or act too late, says Medallia’s VP for APAC and Japan.
Dec 1 2021 8:19AM
Online shopping gaining pace in Southeast Asia as retailers go digital

Online shopping gaining pace in Southeast Asia as retailers go digital

To survive or stay relevant, retail businesses in the region must transform and leverage new digital technologies to connect with consumers.
Nov 28 2021 11:11PM
The changing role of the Managed Services Provider in the new tech landscape

The changing role of the Managed Services Provider in the new tech landscape

While productivity, convenience, and efficiency have gone up as businesses go digital, we’re also seeing more security risks and complexity. How can MSPs help them overcome the difficulties they face in their transformation? We speak with Datto’s CEO.
Nov 23 2021 8:28AM
Understanding the symbiotic link between data and decision making

Understanding the symbiotic link between data and decision making

It’s not just data that helps makes decisions, leaders do too.
Nov 16 2021 2:22PM
Nokia aims to play a pivotal role in enterprises’ 5G transformation

Nokia aims to play a pivotal role in enterprises’ 5G transformation

For many organisations, 5G is an enabler of business transformation. 5G is also not a quick fix but a long game – a 10-year or more journey.
Nov 9 2021 10:59PM
TMT companies are struggling to meet CAPEX needs, says EY

TMT companies are struggling to meet CAPEX needs, says EY

While CAPEX investments are critical to recovery, APAC technology, media and entertainment and telecommunications (TMT) companies are still unclear on who is accountable.
Nov 2 2021 4:51PM
Why an ethical supply chain is critical to keeping your business viable

Why an ethical supply chain is critical to keeping your business viable

Failure to ensure responsible and ethical sourcing can do irreparable harm to your corporate reputation or worse, cause your customers to turn to alternative brands.
Oct 31 2021 11:58AM
The cloud in 2021: A strategic business tool, and no longer a stop-gap measure

The cloud in 2021: A strategic business tool, and no longer a stop-gap measure

There’s often a rift between what the customer expects and what a technology provider can offer. Bridge the gap and you make IT your business driver and become a smarter organisation.
Oct 13 2021 8:03AM
What can tech companies and businesses learn from Facebook’s outage?

What can tech companies and businesses learn from Facebook’s outage?

The incident has shown how a single risk event can have a devastating effect and bring a global organisation to a complete standstill.
Oct 11 2021 8:01AM
Financial sector bears the highest costs from DNS attacks

Financial sector bears the highest costs from DNS attacks

Cyber attacks on financial institutions not only hurt the industry but have a wider implication for the economy and can have a devastating negative impact.
Sep 27 2021 8:15AM
Phishing can be perilous if you underestimate its impact

Phishing can be perilous if you underestimate its impact

A lack of a clear definition or consensus on phishing by IT individuals and their companies – not just in Asia but globally – is raising alarm bells.
Sep 13 2021 8:02AM
Are firing employees over a Zoom call acceptable?

Are firing employees over a Zoom call acceptable?

Employers are rethinking their staff management as more work remotely. While going virtual has improved work collaboration, a negative impact could be a decline in performance and employees feeling unfairly treated.
Sep 6 2021 8:02AM
Healthcare facing the most cyber breaches, more than any other industry

Healthcare facing the most cyber breaches, more than any other industry

Why is this so? Healthcare is the sweet spot due to the amount of customer data that is sensitive and the number of medical devices connected.
Aug 25 2021 8:03AM
Global tech investments are back on the growth path

Global tech investments are back on the growth path

Growth in tech spending this year will erase the declines in 2020, says Forrester. In APAC, China will account for the largest share of tech investments.
Aug 23 2021 8:05AM
Black market for fake vaccine certificates still a global scourge

Black market for fake vaccine certificates still a global scourge

Dark net advertisements for COVID-19 vaccines have increased manifold and groups advertising certificates are now reaching up to 450,000 people.
Aug 18 2021 8:02AM
Why banks struggle with change, and how did DBS get it right?

Why banks struggle with change, and how did DBS get it right?

For many years, banks have sought to go digital and come up short. DBS bank’s transformation was not overnight, but a result of years of rethinking people, business processes and strategy.
Aug 11 2021 7:57AM
Culture blockers remain the biggest barrier to DevOps, says Puppet study

Culture blockers remain the biggest barrier to DevOps, says Puppet study

How to fix this? Don't call this a ‘culture’ problem. Don’t look at the challenges as a fait accompli, but instead, take actionable steps to overcome them.
Aug 2 2021 8:05AM
Why the recruitment industry needs to evolve

Why the recruitment industry needs to evolve

Most recruitment firms are placing the employer at the centre and continuing to commoditise talent, at a time when the right people are in short supply.
Jul 26 2021 8:07AM