Global Shipping and Logistics conglomerate Transworld Group has standardised key business functions with Oracle.
The firm has gained access to information on a single platform for analysis across teams in multiple regions.
It has migrated its entire workloads and business processes such as finance, procurement, supply chain, human resources and other operations to the cloud with almost zero downtime, the company said.
Transworld Group’s chief information officer Prabhakar Posam told iTnews Asia that the firm could ensure seamless movement of not just the cargo but even data, making them “more agile” in offering solutions to customers.
“With the Oracle cloud platform, we could easily scale up or scale down,” he said.
UAE based Transworld Group is a leading shipping and maritime firm that owns and operates a fleet of vessels and provides ship management services to third-party vessel owners through a network of global offices spread across the Middle East, India and Indian subcontinent, the US, and Southeast Asia.
Its comprehensive network of services includes ship owning, feeder services, liner shipping, non-vessel operating common carrier (NVOCC), logistics, freight forwarding and agency representation of major shipping lines.
Prior to its transformation with Oracle in 2018, the firm had 15 different systems and platforms which were difficult to consolidate or provide vital information access even to their corporate head office.
Posam said the company was looking for technology to scale up, as well as make strategic investments towards digital transformation to eliminate manual intervention in several business processes. It planned to leverage advanced solutions through customer connect e-platforms to provide real-time information.
Moreover, Transworld Group envisioned becoming a digital company doing logistics business. It started offering platforms for customers and other logistic service providers through its startup venture Patang, he added.
With a presence in multiple continents offering a variety of solutions, the major challenge for the group was to set up standardised processes across the organisation.
Apart from these, managing user expectations, training the workforce and adoption was not feasible. The key objective was to bring in all business operations under one technology platform, Posam said.
We were able to successfully settle down these challenges and adapt to new processes with Oracle technology platforms, he added.
Cloud technologies
Due to the complex nature of the logistics business, the firm has relied on a single cloud strategy forming a simple tech environment. It has leveraged the Oracle Fusion finance module across all regions for seamless centralised finance management.
It also uses Oracle Configure, Price, Quote (CPQ), a cloud-based application that configures the right mix of products or services and creates quotes. It has implemented Oracle Transportation Management (OTM) Cloud to manage all transportation activity throughout its supply chains.
Additionally, the Oracle Warehouse Management Cloud provides Transworld with omnichannel functionality and total inventory management. “These solutions support us in managing operations for ocean freight, air freight, road transportation and warehousing solutions ensuring scalability,” he said.
Oracle Analytics and Enterprise Resource Planning (ERP) are also among the solutions implemented by the firm to enhance operations.
“We could consolidate a lot of employee activities at different locations through the centralised system,” he added.
Posam said Transworld is currently implementing multiple digital platforms integrated with ERP systems and connecting its customers and partners.
In terms of expansion, the conglomerate is setting up cold chain warehouses., he said
Posam added that Transworld plans to carry out more projects based on artificial intelligence and blockchain technologies on top of Oracle solutions in near future.
