Fivetran adds Singapore to regional footprint

Fivetran adds Singapore to regional footprint

The new Singapore facility enables Fivetran to offer 24/7/365 support to customers globally.

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Automated data integration company Fivetran is setting up a new office and cloud region in Singapore, continuing the company’s expansion in the Asia-Pacific region.

The Singapore opening follows the launch of its APAC HQ in Sydney in May last year and enables Fivetran to provide 24/7/365 customer support across all regions.

The new office extends staff across several key departments, including sales, marketing, partnerships and customer support, allowing Fivetran to better serve customers and partners in whatever regions they do business.

With the launch of this new cloud region in Singapore — adding to cloud regions in the United States, Canada, the European Union, the United Kingdom and Australia — Fivetran provides a global, highly available service infrastructure for customers requiring locally delivered data pipelines in accordance with data residency and data sovereignty laws. 

The new region enables Fivetran to comply with the Singapore Personal Data Protection Act 2012 (PDPA), a law that governs the collection, use and disclosure of personal data by all private organizations. If a Singapore business is not PDPA-compliant, the Personal Data Protection Commission may impose a financial penalty of up to $1 million, as well as other sanctions.  

Fivetran has taken a methodical approach to its growth, ensuring that we have the resources and infrastructure in place to support our customers in each region before we enter that market,” said T.J. Chandler, APAC Managing Director at Fivetran.

"Fivetran works hard behind the scenes to pipeline your data into a single warehouse,” said Ken Tabuki, Chief Product Officer at Zipmex. “With Fivetran, our engineers can focus on developing products with the data rather than wrangling data."

The Fivetran customer roster features more than 120 APAC companies spanning Australia, China, India, Indonesia, Japan, Korea, Malaysia, New Zealand, Singapore, Thailand and Vietnam. Its APAC customers include Afterpay, BigHit, Cars24, Neat and FoodPanda.

Overall, Fivetran serves hundreds of brands across the globe, including ASICS, Autodesk, BJ’s Restaurants, Conagra Brands, DocuSign, Forever 21, Lionsgate, Square, Strava, Urban Outfitters and Ziff Davis.

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