The Philippines’ EastWest Banking Corporation (EastWest) has modernised core banking systems across retail, SME, and corporate operations.
The initiative is expected to help the bank deliver improved financial services to over three million customers across 400 branches nationwide.
EastWest has selected the SaaS platform from Swiss technology company Temenos to support this modernisation.
EastWest’s chief technology officer, Barani Sundaram, said that Temenos SaaS will allow the bank to offer a personalised banking experience through mobile app, branch network, or customer support channels.
By modernising the core banking systems, the bank will meet the needs of customers in a fast-changing financial landscape, Sundaram added.
Temenos SaaS will support banking operations, including customer accounts, deposits, lending, payments, and trade finance.
It will create opportunities for EastWest to expand into new segments such as Wealth Management.
EastWest, a major player in the Philippine banking sector, is transforming its core banking in the cloud, said Temenos’ managing director for APAC, Will Dale.
The bank was looking for a SaaS solution that combined deep functionality and the latest technology, Dale added.
By moving to a cloud-native core, EastWest expects to improve operational efficiency and shorten product development cycles.
The bank will also be able to scale services and integrate with fintech partners.
The transition reduces reliance on legacy systems and enables real-time data-driven decision-making across business units.
