Great Eastern, a Singapore and Malaysia life insurance group, has moved its disparate on-premises database systems, including financial product management systems, distributed commission management systems and rewards systems, onto a single integrated cloud platform.
To support the growth in customer base over the past year, the life insurance group needed to modernise and automate workloads for improved scalability and performance while meeting stringent regulatory requirements.
It has migrated over 200 terabytes of data from 300 on-premises Oracle databases to Oracle Autonomous Database on Oracle Exadata Cloud at Customer in their data centres.
Great Eastern’s managing director, Group IT, Gary Teh, said the aim to improve customer experience with product innovation involves optimising customer journeys through redesigned processes, harnessing digitised assets, and leveraging advanced cloud capabilities.
Oracle Exadata Cloud at Customer has enabled the company to provide an efficient and reliable platform resulting in better user experience for customers and financial representatives, Teh added.
It enables the company’s customers and financial representatives to have uninterrupted access to the platform anytime, with efficient performance, and in a secure environment.
Additionally, Oracle Exadata Cloud at Customer, delivered as a cloud service in its own data centers helps Great Eastern address data locality and compliance requirements.
Oracle’s regional managing director, ASEAN & South Asia Growing Economies, Chin Ying Loong, said Great Eastern can enjoy the flexibility and economic benefits of the cloud in its own data centres while helping to meet local regulatory requirements.
Founded in 1908, Great Eastern has over S$100 billion in assets and over 16 million policyholders.
