The Infocomm Media Development Authority (IMDA) and the United States Federal Communications Commission (FCC) will strengthen cross-border efforts to combat unsolicited and unlawful communications including scams to mitigate the risk for citizens and businesses.
Both countries have signed a memorandum of understanding (MoU) to cooperate in regulatory enforcement activities and mutual information exchanges in areas including regulatory frameworks and technical and policy solutions.
IMDA’s chief executive, Lew Chuen Hong, said international cooperation helps preserve trust for the digital commons when addressing issues of online scams which transcend borders.
The agreement will help in safeguarding the digital environment, he added.
According to IMDA, the effort is to work with international regulators to combat scams coming through communication channels including calls and mobile messaging.
By collaborating with like-minded partners, the aim is to enhance anti-scam measures and protect citizens and businesses from fraudulent activities, he said.
FCC’s chairwoman, Jessica Rosenworcel, said robocall scams do not respect international borders and are a problem for consumers and businesses around the world.
It is critical to work closely with partners like colleagues in Singapore with a shared commitment to fighting robocall scams and unmasking the bad actors behind them, Rosenworcel added.
Last month, IMDA and the New Zealand Department of Internal Affairs (DIA) entered into an agreement to bolster collaborative efforts in combatting fraudulent and intrusive communications.
The strategic partnership seeks to fortify the sharing of critical information, encompassing trends related to scams, regulatory and technological innovations, and public awareness campaigns.
